How Arkansas 211 Works

Dial 2•1•1 from anywhere in Arkansas, and you will reach a highly-trained information and resource specialist who will assess your needs and provide a list of referrals to available resources in your community. Arkansas 211 has a database of over 19,000 resources to help you find the right services. Referrals are usually given over the phone, or can be emailed or texted to you. In crisis situations, a warm transfer can be made directly to crisis specialists or 911. TTY and interpreter services are available.

Arkansas 211 has multilingual resource specialist team members and uses a service that allows us to communicate with callers in more than 150 different languages. has built-in translation functionality with support for more than 30 languages (powered by Google Translate).

Arkansas 211 is fully certified in crisis intervention by the American Association of Suicidology. We are also a member of The Alliance of Information and Referral Systems (AIRS), the professional association for over 1,200 community information and referral providers.